Search That Means Business

Customers

Companies such as the North Face, Anna’s Linens, Sonic Sense and True Value use EasyAsk world-class e-commerce site search, navigation, and merchandising software to boost revenue opportunities, drive customer loyalty, and strengthen relationships with customers, partners, and suppliers. EasyAsk allows merchandisers to easily control merchandising and promotions without a dependency on IT support.

 

Alphabroder

Alphabroder supplies imprintable apparel and accessories to screenprinters, embroiderers, promotional products distributors, athletic dealers and other businesses. Alphabroder is the union of our four brands; Alpha Shirt, Broder Bros., NES Clothing and Imprints Wholesale, combining decades of experience in the promotional apparel industry. Whether the item is a company golf shirt, a T-shirt from a rock concert or a souvenir shirt from a vacation destination, chances are it has passed through one of Alphabroder’s many Distribution Centers in the United States.

“The fact that dozens of brand-name online retailers have deployed EasyAsk was a huge selling point.”
- Mike Fabrico, Vice President, Information Technology, Broder Bros.

Anderton’s Music

Andertons Music Co. is a family run musical instrument retailer with over 50 years of experience serving the music community in the UK. From the Guildford music store and online musical instrument shop, Anderton’s offer musicians a huge selection of guitars, amps, drums, pianos, keyboards, synthesizers, recording equipment, PA systems, music accessories and more – all at competitive prices. Anderton’s takes pride in offering a high level of customer service and you will soon see why Anderton’s is known as the Musicians’ No.1 Superstore!

Anna’s Linens

Anna’s Linens is headquartered in Costa Mesa, California and was founded in 1987 by its current Chairman and CEO, Alan Gladstone. The company was named after his mother, Anna. Anna’s Linens is a rapidly growing specialty retailer of high quality, value priced home furnishings. Anna’s offers a broad selection of bedding, window coverings, bath accessories and other home décor items, including decorative pillows, housewares, kitchen textiles and area rugs. Anna’s Linens is a family run business dedicated to the altruism of its associates as well as giving back to the community. Anna’s currently operates over 300 stores in 18 states, with over 2,800 employees.

Aramark Uniforms

ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In 2012, FORTUNE magazine again recognized ARAMARK on its list of “World’s Most Admired Companies.” ARAMARK has consistently ranked since 1998 as one of the top three most admired companies in its industry as evaluated by peers and analysts. Also in 2012, ARAMARK was honored as one of the World’s Most Ethical Companies by the Ethisphere Institute.

Blauer

Uniforms should provide Serious Protection to public safety professionals in three ways: by shielding you from the elements, by helping you project an image of authority, and by preventing and protecting you against on-the-job accidents and threats. During 2011, Blauer will celebrate 75 years (and four generations!) of success in making top quality uniforms that meet all three of these needs. Since the company’s start in 1936, Blauer uniforms have been legendary for their top quality construction and use of premium materials that stand up to the rain, wind, cold, and snow. Blauer garments have always been performance oriented and built to last. It’s not uncommon for us to be asked to replace buttons or patches on jackets that have been in use in the field for 20 years or more.

Boscov’s

Boscov’s, with 39 stores in Pennsylvania, New York, New Jersey, Maryland and Delaware, has been providing customers with a wide selection of merchandise, competitive prices and superior service for nearly a century. The Company is committed to the communities it serves and has a long distinguished history of civic and charitable activities. Boscov’s serves consumers across the country with a strong online shopping capability as well.

Cigars International

Cigars International, the fastest growing cigar company in the country, is the leading online and direct marketer of fine cigars, gifts, accessories, and more. Our organization is comprised of 235 highly valued employees — come grow with us! Our Corporate Headquarters is located in Bethlehem, PA.

Coldwater Creek

“EasyAsk’s emphasis on improving customers’ shopping experiences reinforced our own philosophy of providing superior customer service in every selling channel.”
- Karen Reed, Senior Vice
President of Marketing, Coldwater Creek

Crown Equipment Corporation

Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Since its entry into the material handling equipment industry in 1956, Crown has distinguished itself from competitors with exceptional product designs and a unique business approach based on vertical integration. When it says Crown on the outside, it’s a Crown on the inside. Crown designs and manufactures 85 percent of its lift truck components, including key parts like motors, drive units, and electronic modules.

From our smallest hand pallet truck to our highest lifting turret truck, our goal is to always provide the user with the safest, most efficient and ergonomic lift truck possible to lower total cost of ownership and increase uptime. A strong and extensive global dealer network provides a wide variety of quality material handling equipment, storage solutions and support services. Our dedicated team of professionals will always put you first.

Daz3D

Daz3D is all about helping others create better art and animation faster through the power of 3D. This ranges from book illustrations or humorous videos to scrap-booking or web graphics; or virtually any creative project you would like to do. With the help of DAZ products, you are the creative director. You have total control over exactly how your illustrations and animations will be created.

Fine Stationary

Just as the internet bubble burst in 2000, with 1 employee working out of the family garage, finestationery.com has grown to become a national leader in the customized stationery industry. Today, more than 80 employees are dedicated to making ordering invitations, birth announcements, wedding invitations and holiday cards on-line an easy and painless experience.

Fusion Beads

When Mari Eriksson opened the Fusion Beads retail store in 1997, it was her dream come true – an expression of her lifelong passion for beads. By offering engaging classes, an exciting selection of products and a visually inspiring retail environment, the Seattle store became central to the beading community. Seven years later, in 2004, she brought Fusion Beads online to build a global beading community for sharing creativity, expertise and tips on beads and beading.

Our mission is to bring you a well-organized and easy-to-use site filled with information, inspiration and high-quality, fairly priced products – in other words, the best bead shopping site ever! We want to share our love for beading and help you discover the joy of creating handmade jewelry. We invite you to put a colorful sparkle in your life with beads!

Go2Marine

Go2marine was founded by, and is still run by seasoned boaters who know the importance of getting the right part at the right time. Our customer support center is staffed by experienced boaters, boat builders and marine engine mechanics, with over 350 years of combined experience. We know we can help you select the best parts and products for your boat or marine projects. Getting the right information is critical to all boating projects. We are constantly working with manufacturers to bring you the newest products at the best prices, and for over 12 years, our company has strived to put all of this in the largest online marine catalog. We ship worldwide and can outfit just about any boat’s needs, especially those hard-to-find parts.

Gretchen Scott Designs

Gretchen Scott is a leading women’s apparel manufacturer and retailer. Gretchen Scott has traveled thoughout the world looking and hoping always to see – really see. She is convinced that is what makes for great design – knowledge of what exists along with a wide open view of it- coupled with the ability to interpret it cleverly.

HD Tracks

HDtracks is the source for Master Quality Music Downloads. Founded by David and Norman Chesky of Chesky Records, the Chesky brothers have produced some of the finest analog audiophile recordings of the last 25 years. Now, through HDtracks, they bring the same integrity and fidelity to HDtracks digital downloads.

InkJet Superstore

InkjetSuperstore.com is an innovative leader in the printer market, selling toner and ink cartridges for virtually every make and model of printer, copier, and fax machine, with over 6,000 items.  EasyAsk has given their site immensely better search, allowing customers to instantly find the right printer cartridges amid the complex set of printers, brands and model numbers.

“Nothing is more important than being able to direct buyers to the right cartridge and accessories.  EasyAsk gave us search capabilities that deliver rich, accurate results to both increase conversion rates and reduce the burden on our call center.”

- Ilan Douek, President, InkJetSuperstore.com

J. Jill

J. Jill has seen a marked increase in the number of e-commerce transactions performed at its Web site, www.jjill.com. Although the Web site was doing brisk business, the company realized that precise search would help increase revenues while improving site performance.

Kaman

“With the EasyAsk product, we will be able to provide the “in-person” buying experience our customers relish when speaking with our knowledgeable sales representatives, making the online shopping process as straightforward and personalized as possible.”
- Carlos Ingram, Vice President of Business Systems, Kaman Industrial Technologies

Lamps Plus

“In much the same way that a good salesperson would ask questions to refine a customer’s search, EasyAsk allows customers to drill down on the attributes important to them to find the items that match their interests. The beauty of EasyAsk is that shoppers can decide for themselves which attributes are most important.”
- Dennis Swanson, President and Owner, LAMPS PLUS

Mad Catz

Mad Catz Interactive, Inc. (NYSE MKT/TSX: MCZ) is a global provider of innovative interactive entertainment products marketed under its Mad Catz®(gaming),Tritton® (audio), and Saitek® (simulation) brands. Mad Catz also develops flight simulation software through its internal ThunderHawk Studios™; publishes games under its Mad Catz brand; and distributes games and videogame products for third parties. Mad Catz distributes its products through most leading retailers offering interactive entertainment products and has offices in North America, Europe and Asia. For additional information please go to www.madcatz.com.

Oya Costumes

Oya Costumes is Canada’s finest internet costume business selling fun, costumes, hat, make-up, decor, mask, shoes and lots more. We pride ourselves on finding you the best costumes and disguises so you can have little fun on Halloween, Birthdays, Bachelor Parties and many other events.

 

Paragon Micro

Paragon Micro’s business model revolves around people, relationships, integrity, and results. We proudly deliver IT procurement and professional services worldwide, ensuring our corporate clients gain new efficiencies and experience reduced costs. Paragon Micro is designed to address the customers day to day challenges and deliver an urgent solution to your changing needs with International procurement, custom-configured solutions, on-line tools, technical expertise, specialized services and ongoing support.

Personalization Mall

PersonalizationMall.com was founded in 1998 with headquarters located in Burr Ridge, Illinois. Our goal is to serve our customers by making personalized gift buying quick and easy. Our revolutionary preview technology takes the guess work out of personalization, by allowing you to see what your gift will look like, personalized with your details, before you buy it! At PersonalizationMall.com, our gifts are as unique as the person receiving it! The majority of the designs we offer were created by our team of talented artists, and available only on our website. Make your gift unforgettable… make it from PersonalizationMall.com!

Pet Solutions

PetSolutions first started online in 1996, and was built on the same strong principles of value and customer service that we have believed in since beginning in the pet industry back in 1950. Our family owned business is based in Beavercreek, Ohio where we operate from our 70,000+ square foot distribution center, fish holding facility and office areas. We are large enough to provide incredibly fast shipping and great prices, yet we are small enough to give a very personal touch to your shopping experience.

Schuler Shoes

Based in the Minneapolis-St. Paul area, Schuler Shoes is the oldest family-owned shoe store west of the Mississippi. Founded in 1889, the company boasts both retail stores and a very growing a profitable online commerce presence.

In the first four months of using EasyAsk, there was a 60 percent increase in the number of products purchases and a 34 percent increase in the number of transactions on the website. This translated into a 28 percent increase in online revenue.

“With EasyAsk we were able to assign a variety of attributes to any item, making it easier for shoppers to find what they wanted more quickly. Also, EasyAsk enabled clearance search results to be sorted by profitability, providing a greater chance of moving more profitable items first.”
- Mike Schuler, Director of E-Commerce

Sporty’s

Sporty’s, the world’s largest pilot shop, has been offering high quality aviation products and supplies for more than 50 years. Many of these products are designed in house by our staff of pilots and tested in our flight school. Our experience as pilots, as educators, as airport managers, as aviation advocates–along with our many other endeavors–affords us a unique qualification to provide only the products and services that are the best value to our customers.

Tacoma Screw Products

As a locally owned and operated company since 1946, Tacoma Screw Products,Inc. is an industry leader in the distribution of fasteners, tools, maintenance, shop and industrial supplies. With fifteen fully-stocked branch locations in the Pacific Northwest, we currently service over 40,000 business account customers from our inventory of over 45,000 products. Our customers represent a broad and diverse group of retail, commercial/business and governmental interests; and include all types of manufacturing, construction, transportation, aerospace,maritime, agricultural, food processing, recreational, institutional operations, and all levels of city, county, state, and federal governmental agencies.

That Pet Place

That Fish Place – That Pet Place is the original aquatic and pet supply superstore, with nearly 40 years in the pet supply industry! We’ve set the standard for mail order pet and aquarium supplies. No one has a wider selection or larger inventory of the brand name pet products you trust. We hand pick and carefully pack your order from our massive distribution center to ensure that your supplies arrive at your door as quickly as possible. With over 15,000 different items in stock, That Fish Place – That Pet Place is your one-stop-shop for pet and aquarium necessities.

The North Face

The North Face, a division of VF Outdoor, Inc., was founded in 1968. Headquartered in San Leandro, California, the company offers the most technically advanced products in the market to accomplished climbers, mountaineers, snowsport athletes, endurance athletes, and explorers. The company’s products are sold in specialty mountaineering, backpacking, running, and snowsport retailers, premium-sporting goods retailers and major outdoor specialty retail chains.

Travers Tool

Travers Tool is the preferred supplier to metalworking and industrial markets worldwide. Travers accomplishes this by offering a comprehensive selection of products, while supporting our customers with industry leading service, technical support and timely delivery options.

In just a soft launch of the new site with EasyAsk, Travers Tool saw impressive results: a 12 percent increase in average order size and a 6 percent increase in orders per day.

“Easy Ask lets customers search our site the way they want and not waste time learning how to search. We can use all the data attributes we’ve collected about our products and provide very precise, guided navigation.”
- Bruce Zolot, President, Travers Tool

TruckSpring.com

A family owned business since 1926, Michigan Truck Spring of Saginaw has been in the same location, 3649 Wolf Road, since 1976. We’re not new to the online business either, we’ve been selling parts over the internet, and shipping worldwide since 2001! We are dedicated to providing only the highest quality parts and service. We provide parts and service for pickups, heavy duty trucks, buses, trailers, and recreation vehicles.

TrueValue Hardware

“TruServ is committed to providing the highest level of service to our members and their customers. Our order-processing intranet is a key point of contact with our members and, as such, an important component of our service commitment.”
- Eric Lane, Director of E-Business, TruServ Corporation

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