Is your Organization ready for the second wave of virtual personal assistants and conversational interfaces? These voice-enabled technologies will exceed what is being used today in both intelligence and pervasiveness.
Amazon Echo and Google Home are here to stay – according to RedDrop over 24 million of these devices will be sold in 2017. At the beginning of the year there were only 8.5 million in use. Siri handles over a billion voice searches per week. On Android, 1 in 5 searches are voice driven. By 2020, 50% of all searches will be by voice.
The trend is obvious. Talking to voice-enabled devices is becoming commonplace.
This new generation of voice-driven assistant technologies is fueled by the growth in keyboardless and screenless devices such as Amazon Echo (and it’s baby sibling, Dot) and Google Home. Other technologies have already incorporated virtual personal assistants like Siri, Alexa, Cortana, and Google Assistant.
Additionally, great speech recognition is now built into every major operating system. Although, to support that verbal input experts agree a Search engine with advanced Semantic Natural Language capabilities is a pre-requisite.
How are people using these innovative gadgets now?
In general, over 60% of these devices are used to ask general questions. For those of you who are particularly interested in eCommerce, 1 in 10 owners are using these devices to order products, according to Marketing Charts. This trend will gain even more momentum in the next few years.
EasyAsk has been watching this trend develop for decades and is on the cutting edge of Natural Language technology, one of the underlying technologies that is driving this revolution. General questions? We’ve got you covered – that’s what our Natural Language Query engine is all about. eCommerce shopping? Our eCommerce Site Search engine is driven by natural language, which in turn allows for conversational questions and searches that are a natural fit for voice interaction.
If you are coming to IRCE this week, swing by booth #1005 and see how EasyAsk will help your eCommerce Search boost sales on the web and on mobile devices. Give us a shot. As an added bonus you might win an Echo Dot.
If you aren’t headed to IRCE, request a demo – let us show you have EasyAsk advanced capabilities for eCommerce Site Search will increase your conversions and revenue by 20-90%.
We’ll throw in the Echo just for giving us a shot.